Refund policy

No refunds or returns accepted. Only exchange or store credit.

HOW DO I START THE RETURN PROCESS?

If you wish to exchange or return your product, please follow these instructions:

Please email us at sales@callawear.com to request a return or exchange.

Please specify which product you are interested in exchanging, and the reason for this return. We welcome your feedback!

• WHAT IS YOUR EXCHANGE POLICY?

Once the exchange is approved, you will have up to 3 days to request the exchange in case the size selected is not the right one. You must pay the cost of shipping plus the shipping of your new order.

Every piece must be sent back new, unworn and in its original packaging. All sales and discounted items are final sale (non-refundable nor exchangeable).

• WHAT CAN I NOT RETURN?

Health and hygiene laws restrict the return of lingerie, butt lifters and butt lifters panties, they are final sale.